{"id":1731,"date":"2026-02-11T07:11:11","date_gmt":"2026-02-11T07:11:11","guid":{"rendered":"https:\/\/www.metropolspahotel.ee\/?page_id=1731"},"modified":"2026-02-18T13:08:24","modified_gmt":"2026-02-18T13:08:24","slug":"metropol-hotels-digitalisation-project-has-received-support-from-the-european-union","status":"publish","type":"page","link":"https:\/\/www.metropolspahotel.ee\/en\/metropol-hotels-digitalisation-project-has-received-support-from-the-european-union\/","title":{"rendered":"Metropol Hotels\u2019 digitalisation project has received support from the European Union"},"content":{"rendered":"

Metropol Hotels Group is implementing a digitalisation project that includes the introduction of the D-EDGE CRM customer relationship management system with a loyalty programme, as well as the TAC spa and wellness management software. The new solutions will be integrated with the hotel\u2019s PMS system (Infor).<\/p>\n

Objective:<\/b><\/b><\/p>\n

To digitalise and automate customer and service management processes and improve the overall guest experience.<\/p>\n

Result:<\/b><\/b><\/p>\n

A comprehensive, data-driven customer journey, more efficient workflows and improved service quality.<\/p>\n

Amount of support:<\/b><\/b><\/p>\n

\u20ac14,000<\/p>\n

(Total project cost \u20ac20,000, own contribution \u20ac6,000)<\/p>\n

The project is implemented between 13 January 2025 and 1 July 2025 with the support of the European Union.<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Metropol Hotels Group is implementing a digitalisation project that includes the introduction of the D-EDGE CRM customer relationship management system with a loyalty programme, as well as the TAC spa and wellness management software. The new solutions will be integrated with the hotel\u2019s PMS system (Infor). Objective: To digitalise and automate customer and service management […]<\/p>\n","protected":false},"author":121,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nMetropol Hotels\u2019 digitalisation project has received support from the European Union - Metropol Spa Hotel<\/title>\n<meta name=\"description\" content=\"Metropol Hotels Group is implementing a digitalisation project that includes the introduction of the D-EDGE CRM customer relationship management system with a loyalty programme, as well as the TAC spa and wellness management software. The new solutions will be integrated with the hotel\u2019s PMS system (Infor). Objective: To digitalise and automate customer and service management processes and improve the overall guest experience. Result: A comprehensive, data-driven customer journey, more efficient workflows and improved service quality. Amount of support: \u20ac14,000 (Total project cost \u20ac20,000, own contribution \u20ac6,000) The project is implemented between 13 January 2025 and 1 July 2025 with the support of the European Union.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.metropolspahotel.ee\/en\/metropol-hotels-digitalisation-project-has-received-support-from-the-european-union\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Metropol Hotels\u2019 digitalisation project has received support from the European Union - Metropol Spa Hotel\" \/>\n<meta property=\"og:description\" content=\"Metropol Hotels Group is implementing a digitalisation project that includes the introduction of the D-EDGE CRM customer relationship management system with a loyalty programme, as well as the TAC spa and wellness management software. 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